Returns & Exchanges

At XEXYMIX, we want you to feel confident in your activewear. If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery provided they are in original condition with tags attached.

1

Initiate Request

Log in to your account and visit the 'My Orders' section to select the items you wish to return or exchange and submit your request.

2

Pack Your Items

Securely place the unworn, unwashed items back into their original packaging, ensuring all labels and hygiene seals remain intact.

3

Ship the Parcel

Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

4

Quality Check & Refund

Once our warehouse receives and inspects your return for quality compliance, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing